Support FAQ

This support FAQ addresses questions about how to obtain support for Mbedthis products.

If your question is not answered here, or you have technical questions, please see the AppWeb Product FAQ, and the AppWeb Tech Support FAQ. You may submit your question to the online community support Forum.

Questions

1. Do I need a login to access the Forum?

2. Can I use my support incidents with applications shipped in past years?

 

Answers

Do I need a login to access the Forum?

No. The Forum is open to all without any requirements for participation. You are very welcome to join as a subscriber in which case you will receive notification of key product releases and announcements.

Can I use my support incidents with applications shipped in past years?

Yes. When you purchase a commercial license, you are paid-up for support for 12 months. You may use your support incidents for applications/devices shipped during that period or to resolve support issues for product shipped in past years.

 

If you have any further questions, please ask a question at the Forum.